12 Mar 2020

Is Technology Making It Easier on Your Employees?

Post by Jordan Toplen

No matter the size of your business, there is a very good chance that technology is having an impact on it.

With that in mind, might you be better served if you added more technology to your business?

In doing so, you could make the work easier on your employees.

So, where might you turn for more technology options in the workplace?

Technology Can Help Improve Sales

In looking to see where more tech may make your business better, focus in on the following areas:

  1. Improving sales – You have folks needing to drum up more business and keep the clients you have now happy. As such, technology can make a difference. That said such technology is not only for making sales more prevalent. It also can go towards making things easier to track. For example, do you have sales commission software? Such software allows you to better track who is selling in your company. The last thing you want is unhappy salespeople. If they are not getting the proper commissions, it can lead to problems. Make sure your people are getting the compensations they deserve and you can track it. Speaking of sales, you also want to provide the ability for customers to give feedback. This can be done through your website, social media platforms, app (see more below) and more.
  2. An app – Speaking of an app, does your business offer such a thing? An app can be the window to the world for your business. Given many consumers have cell phones, an app is the perfect opportunity for you to reach out to them. Even if you do not make any immediate sales via your app, it is still there as an information source. Before putting your app out there, be sure to shop around. There are plenty of app developers on the market. That said you want to get the one best geared towards helping your brand succeed with consumers. Once you have an app up and running, be sure to promote it. Your app should get promotions via your website, social media channels and more.
  3. In-office communications – Finally, how easy is it for your workers to communicate? If you have employees out in the field and needing to report back, you don’t want to make it difficult on them. From cell phones to laptops and more, such communication tools can prove essential. Review how it is your employees working outside the office are able to touch base with you and others. If communicating is difficult at times, it can slow down things. When that occurs, sales and other necessary needs may be delayed or not get done at all. Now, can you afford to have that occur on a regular basis?

By having the right employee tools available to your team, you take a major step in the right direction.

If it has been a while since you looked at your business technology, now may well be a good time to do so.